Everything you need to know about how your personal information is collected, used, and protected at 7 Stars is explained here in plain language. We believe transparency is the foundation of trust.
Everything from data collection to your rights — all covered here.
Before diving into the details, here are six key points at a glance
Name, mobile number, date of birth — only what's necessary to provide our services. 7 Stars does not collect any information beyond what is genuinely required.
Your personal data is never sold or shared with advertisers or third parties — this is an unwavering commitment from 7 Stars.
All data transmissions are protected with bank-level SSL encryption. No one can intercept your data in transit.
7 Stars uses only essential and performance cookies. You can disable cookies at any time from your browser settings.
You have the right to view, correct, or request deletion of your personal information. Simply reach out to our support team.
Even after account closure, certain data is retained for a defined period as required by law, then securely deleted.
By using this platform operated by 7 Stars Asia, you agree to this Privacy Policy. This policy applies to the 7 Stars website, mobile app (Android and iOS), and all related services.
We understand that sharing personal information online can feel unsettling. That's why 7 Stars has written this policy to be as clear and straightforward as possible — nothing is buried in legal jargon. Where your data goes, why it's needed, and how long it's kept: it's all here.
Please note: This Privacy Policy and 7 Stars' Terms & Conditions Reading both documents together gives you the full picture. By using the platform, you agree to both.
7 Stars only collects information that is genuinely necessary to deliver its services. The table below clearly outlines what data is collected and why:
| Type of Data | Example | Why It's Needed |
|---|---|---|
| Identity-Related | Full name, date of birth | Age verification & KYC |
| Contact | Mobile number, email | OTP verification, notifications |
| Payment | BKash number, transaction ID | Deposits & Withdrawals |
| ID Verification | NID or passport photo | Mandatory KYC Verification |
| Device & Usage | IP address, browser, app version | Security & Troubleshooting |
| Gaming Activity | Bet history, wins and losses | Responsible gaming monitoring |
Some data is also collected automatically — such as which pages you visited and which games you opened. This is not used to identify you personally; it is used solely to improve platform performance.
7 Stars uses your information only for the following purposes:
7 Stars never sells your data to third parties for advertising purposes. Your consent is obtained before any promotional messages are sent, and you can opt out at any time.
7 Stars never sells your information. However, in certain limited situations, we are required to share necessary information with specific third parties. These include:
Every third party 7 Stars works with is bound by a strict confidentiality agreement. Failure to meet our standards results in the termination of that partnership — it is a condition of working with us.
7 Stars uses the highest industry-standard technology to protect your data — we safeguard your information with the same rigour as a bank.
Please keep in mind — no one can guarantee 100% security on the internet. We encourage you to take your own precautions: use a strong password, avoid logging in on public Wi-Fi, and contact support immediately if you notice anything suspicious.
Cookies are small text files stored in your browser or app. 7 Stars uses the following types of cookies:
7 Stars does not use third-party advertising cookies. Non-essential cookies can be disabled from your browser settings, though some features may become limited as a result.
The mobile app uses app storage instead of cookies. Uninstalling the app will delete all locally stored data. To remove data held on our servers, please submit a request to support.
Every registered member of 7 Stars has the following rights regarding their personal information:
To exercise these rights, contact 7 Stars via support chat or email at support@7stars.asia. You can typically expect a response within 7 business days.
7 Stars does not retain your data longer than necessary. All data is held while your account remains active. After account closure:
Data is deleted securely and irreversibly — not just a simple "delete" click, but permanently wiped using methods that make recovery technically impossible.
7 Stars may update this Privacy Policy from time to time — due to changes in law, the addition of new services, or security improvements. You will be notified in advance of any significant changes via your registered mobile number or email.
You can always check the "Last Updated" date at the top of this policy to see when it was last revised. If you do not agree to the updated policy, you may request to close your account.
Contact: For any privacy-related questions or concerns — support@7stars.asia | Live Chat: Available 24/7 | Response time: within 7 business days
For many people in Bangladesh, data privacy on online platforms is still unclear — they often have no idea where their information goes or who is using it. 7 Stars addresses this directly, because we believe data protection is not a bonus feature; it is your fundamental right.
Think about it practically. When you sign up with 7 Stars, you're sharing your name, mobile number, bKash number, and national ID — highly sensitive information. In the wrong hands, that data could lead to identity theft or financial fraud. That's why 7 Stars stores all of it in an encrypted vault, the same way a bank would.
A common question we hear is — "Can I find out what information 7 Stars holds about me?" Yes, you can. Simply send a request via support chat or email, and 7 Stars will provide a summary of all data stored in your account. This is your legal right, and 7 Stars fully respects it.
A word on KYC verification — many users hesitate to submit a photo of their NID. The sole reason we collect this is to confirm that the person on the account is its rightful owner, so no one else can operate your account or withdraw funds in your name. 7 Stars stores these images in encrypted form and shares them only with the KYC verification provider — they are never used for advertising or any other purpose.
Gaming activity data — such as how long you played and how much you wagered — is used by 7 Stars to monitor responsible gaming. If someone's betting pattern seems unusual — for example, a sudden streak of heavy losses or playing night after night — 7 Stars will automatically suggest a break. This analysis is there to protect you, not to be used against you.
7 Stars has a clear marketing policy — your consent is obtained before any messages about new bonuses or offers are sent. You will be asked about this during registration. If you later decide you no longer want to receive messages, simply update your account settings or let support know and they will be stopped. Every message also includes an unsubscribe option.
One final note — no 7 Stars staff member will ever ask for your password, OTP, or payment PIN over the phone or chat. If anyone claims to be from 7 Stars and asks for this information, it is a scam. Should this happen, report it immediately to support@7stars.asia.
Alongside this policy, please also review our Terms & Conditions and Responsible Gaming page as well — all three together give you a full picture of 7 Stars' policies.
What you can do with your data at 7 Stars
To exercise these rights support@7stars.asiaWrite to us or contact us via Live Chat.
Common Questions About Trust & Betting