It's worth reading these terms before creating an account on 7 Stars. We've aimed to keep everything clear and straightforward — so you can understand what matters without getting lost in legal jargon.
From accounts and payments to bonuses and responsible gaming — it's all covered here.
Here are six key things to know before reading the full details
7 Stars is for users aged 18 and above only. Each account is registered to one individual — the same person may not hold two accounts.
Minimum deposit is ৳200. KYC verification must be completed before making a withdrawal. It is recommended that the payment method used for deposits matches the one used for withdrawals.
Each bonus has its own wagering requirement. Bonus funds cannot be withdrawn directly — withdrawals are only available after the required amount has been wagered.
Keep your login credentials private. If suspicious activity is detected, 7 Stars may temporarily suspend the account. We recommend enabling two-step verification.
Bonus abuse, operating multiple accounts, fraud, or using software to gain an unfair advantage are strictly prohibited and will result in account closure.
Betting limits, self-exclusion, and cooling-off periods — all tools are available free of charge at any time. Access for users under 18 is strictly prohibited.
By using this platform operated by 7 Stars Asia, you are considered to have agreed to these terms and conditions. We encourage you to take a moment to read through everything before getting started — we've kept it as clear and simple as possible.
These Terms & Conditions apply to all 7 Stars services — including the website, mobile app (Android and iOS), and any services accessed through affiliate or partner channels. Users accessing the platform from outside Bangladesh are solely responsible for complying with the local laws of their respective country.
Important: 7 Stars may update these Terms & Conditions at any time. A notification will be displayed upon your first login after any changes. If you do not agree to the updated terms, you may request to have your account closed.
The Bengali version of these Terms & Conditions is considered the authoritative version. In the event of any linguistic ambiguity, the interpretation provided by the 7 Stars customer support team shall be final.
To open an account on 7 Stars, you must meet the following requirements:
KYC (Know Your Customer) verification is mandatory before your first withdrawal. You'll need to submit a photo of your National ID card or passport. This is for your own protection — it ensures no one else can withdraw funds in your name.
If multiple accounts are operated from a single mobile number or device, all associated accounts may be permanently closed and balances forfeited.
7 Stars supports all major mobile banking services in Bangladesh. Deposits are generally instant — in the rare case of a delay due to bank or mobile banking server issues, it is resolved within 30 minutes at most.
Deposited funds must be used solely for legitimate betting and gaming purposes. Using 7 Stars for money laundering or any other illegal activity is strictly prohibited and may result in legal action.
Withdrawing on 7 Stars is straightforward, but certain rules must be followed. Before requesting a withdrawal, please ensure your KYC verification has been completed.
To withdraw winnings earned from a bonus, you must first meet that bonus's wagering requirements. Real balance and bonus balance are displayed separately — your real balance can be withdrawn at any time.
If your withdrawal hasn't arrived within 24 hours, let us know via the support chat. If 7 Stars considers a transaction suspicious, additional verification may be requested — this is in place to keep everyone safe.
7 Stars regularly offers a variety of bonuses — welcome bonuses, reload bonuses, free spins, cashback, and more. Each bonus comes with its own terms, which are stated alongside the relevant offer.
The following general rules apply to all bonuses:
If multiple accounts are used to abuse bonuses, or if any deliberate strategy is employed to circumvent bonus terms, 7 Stars reserves the right to cancel the bonus and close the account.
When betting on 7 Stars, the following general rules apply. Detailed rules specific to each game and sports category are available within the game interface.
For Sports Betting results, 7 Stars uses outcomes from internationally recognised governing bodies such as the ICC and FIFA. All RNG results in casino games are internationally certified. If you have a dispute with any 7 Stars decision, you can contact support — a response will be provided within 48 hours.
7 Stars is committed to maintaining a fair and secure environment. The following activities are strictly prohibited:
If any of the above rules are violated, 7 Stars reserves the right to permanently close the account without notice, forfeit the balance, and pursue legal action if necessary.
7 Stars may temporarily or permanently close an account under the following circumstances:
Users are generally given the opportunity to withdraw their real balance before an account is closed. However, in cases of Terms violations, bonus balance and bonus winnings may be forfeited.
If you'd like to close your account yourself, let us know via the support chat — the process will be completed within 24 hours.
Betting on 7 Stars is a form of entertainment. We want every member to enjoy it responsibly — without falling under financial or emotional strain. That's why responsible gaming isn't optional for us; it's a core commitment.
Available free of charge on the 7 Stars platform:
For more details, please read our Responsible Gaming View page.
7 Stars may update these Terms & Conditions at any time. For major changes, a notification will be sent at least 7 days in advance. Minor changes may take effect immediately.
If you have a dispute or complaint, please contact us first via the support chat. If the matter remains unresolved, send a detailed account by email. 7 Stars takes every complaint seriously and aims to respond within 7 business days.
Contact: Support Email — support@7stars.asia | Live Chat — Available 24/7 | Response Time — Typically within 2 minutes
These terms are governed by international law. In the event of any legal dispute, the ruling of the court under 7 Stars Asia's jurisdiction shall be considered final.
Most online platforms bury their terms in legal jargon, technical language, and twisted sentences that leave your head spinning. When writing 7 Stars' terms, we kept one question in mind: would an everyday person in Dhaka be able to read and understand this? If not, we rewrote it. That principle guided every word in this document.
The reality is, most people don't read the terms — and end up saying "I didn't know" when issues arise. 7 Stars wants to prevent that. So for every major topic — bonuses, withdrawals, age limits — we spell out clearly what is and isn't allowed.
The bonus terms deserve a closer look, because this is where most misunderstandings happen. Say you deposit ৳1,000 and receive a 100% bonus — that's another ৳1,000 in bonus funds, giving you a total balance of ৳2,000. However, you cannot withdraw that ৳2,000 straight away, because the bonus portion requires a certain amount of wagering first. For example, a 30x wagering requirement on the ৳1,000 bonus means you need to place a total of ৳30,000 in bets. Once that's done, any winnings from the bonus become withdrawable. Your original ৳1,000 deposit, on the other hand, remains yours to withdraw at any time.
Many users find KYC verification on 7 Stars inconvenient — but it's actually there to protect you. Imagine your phone gets stolen and someone tries to access your account and withdraw your funds. With KYC in place, they won't be able to do so without presenting your ID. The process itself is straightforward: simply upload photos of the front and back of your National ID card. Verification is typically completed within 2 hours.
It's also important to know about inactive accounts. If there is no login or transaction activity for 12 months, the account will be marked as inactive. A monthly inactivity fee may then be deducted — though if the account balance is zero, no fee will be charged. If your account becomes inactive while still holding funds, contact support to discuss a possible waiver of the fee.
Here's something many users don't know about deposits — when sending money via bKash, always save the transaction reference number. If a deposit doesn't show up in your account for any reason, providing that reference number allows the support team to verify it quickly. 7 Stars is directly integrated with the bKash API, so issues are rare, but network problems can occasionally cause delays.
A practical tip on account security — never share your password with anyone, including 7 Stars staff. No 7 Stars representative will ever ask for your password or OTP. If someone contacts you claiming to be from 7 Stars and asks for an OTP or password, it's a scam — report it to support chat immediately.
Alongside these terms, please also read our Privacy Policy and Responsible Gaming page as well. By using the platform, you are agreeing to all three documents.
Frequently asked questions about betting & transactions